1. Notice

Whenever we request information that can be used to personally identify you, we will explicitly ask you to provide it and/or give us permission to use it. This information is requested by our system whenever confirmation of your permission is required to continue (e.g., asking for permission to use cookies when you visit our site, requesting your payment information when you sign up).

2. Your consent

You will always have the choice whether to give us permission to process your information or not. With data that is not essential to the core functionality of our services (e.g. cookies for marketing purposes, company name, etc.) you are able to decline permission without any consequences to your access to Eheadshots.com.

If you choose to decline the use of essential information required for our services (e.g., essential cookies, payment information, email address), we will be unable to grant you access to all aspects of Eheadshots.com that rely on such information to function. Whether any given information is essential to our services or not will be explicitly indicated when you are asked to provide or give permission for us to use such information.

By agreeing to this privacy policy and providing us with your personal information you consent to us processing said information as described in this privacy policy.

3. Usage

Data we collect

We collect various forms of personal identifiable information. This includes all information which could directly be used to identify you. This includes your name, e-mail address, payment information and more.

We also collect data based on your usage of our platform with our optional cookies. This data is collected and processed fully anonymously, meaning it can not be traced back to you or your person.

How we use your data

We utilize your personally identifiable information for the following purposes:

• Providing access to all features of Eheadshots.com.
• Processing your payments securely.

Notifying you about critical updates and information related to Eheadshots.com, as well as any other communications you choose to opt into.

Contacting you to provide updates on your orders, addressing any issues with your orders, responding to inquiries made through our support services, or for other reasons you may opt into.

Adhering to API Services User Data Policy, including Limited Use requirements, when using and transferring information received from APIs to any other application.

Utilizing anonymous usage data to analyze how our platform is utilized by users, enabling us to enhance our services.

Information regarding the utilization of our platform by our users may be shared with third-party partners with whom we collaborate to enhance our services and ensure smooth operations. This may encompass organizations such as marketing agencies. However, prior to sharing, this data will always be anonymized to safeguard your privacy.

Additionally, certain personally identifiable information may need to be shared with our partners to facilitate the provision of our essential services to you. For instance, when we are required to physically mail you a product, we may need to share relevant details with shipping companies. Rest assured, in such instances, these partners will only receive the information that is absolutely necessary to fulfill their service obligations.

If a legal request for your personally identifiable information or other information regarding you or your person is requested by a federal court, judge or law enforcement, we are legally required to provide them with your personal identifiable information. In these cases, we may do so without your permission and without informing you.

Beyond these three categories, your personal information will not be accessible to any entity external to Eheadshots.com unless you explicitly authorize us to do so. In the event that we intend to share your information with an external party beyond these specified categories, we will always seek your explicit permission beforehand.

4. Retention of information

We retain your information for as long as necessary to provide our services to you. All personally identifiable information will be deleted when you indicate your desire to cease using our services (e.g., by deleting your account), when your subscription ends, or when you explicitly request its deletion. Upon receiving and confirming your deletion request, we will delete your information within 14 days.

Information may be retained for a longer period if required by legal obligations. If mandated by law or ordered by a federal judge or court, we may retain information for an extended period and/or disclose it to the respective authority.

5. Your rights

You are the owner of your information. You have several rights regarding the treatment of your information by us.

Right of access:

You are entitled to receiving a copy of all personally identifiable information related to you and your person that we have processed.

Right to rectification:

You are entitled to have any personally identifiable information you have provided to us corrected or adjusted in the case the information is not correct.

Right to erasure:

You are entitled to having some or all personally identifiable information we have gathered be erased at your request.

Right to restriction of processing:

You have the right to request the cessation of processing relevant personally identifiable information if it is inaccurate, unlawful, no longer necessary according to our privacy policy, and/or if you object to its processing. However, objection is only valid if there is no essential reason for us to continue processing the information.

Right to data portability:

You have the right to transfer personally identifiable information we have processed to another party

If you would like to make use of any of these rights, you may contact us via the e-mail address at the end of this privacy policy.

6. Opting out

In addition to our core services, we offer various additional services aimed at enhancing your experience. This may include sending newsletters, conducting customer satisfaction surveys, and more. You have the option to opt out of these services at any time. To manage your email preferences, simply click the link provided at the bottom of any email communication from us. Additionally, you can opt out of additional communication and services by adjusting your account settings.

7. Security of your information

We take various measures to protect your data to the best of our abilities. In order to achieve this, we make use of:

• Security software, including virus scanners.
• TLS secured connections for a secure connection between our servers and your device.
• The DKIM, SPF and DMARC internet standards to protect our email traffic.